Shillong Board Privacy Policy — Your Information Is Completely Safe

Shillong Board ("we", "our platform") takes your privacy seriously. This Privacy Policy ("Policy") explains how information is collected, used, stored, and protected for anyone who registers or visits Shillong Board ("you", "member").

By using our website, mobile app, or any of our digital services, you agree to this Privacy Policy. Please do not use the platform without reading this policy.

A Few Key Definitions:

• Personal Information — Information that can be used to identify you, directly or indirectly.
• Processing — collecting, storing, modifying, using, or deleting data.
• Data Controller — Under this Policy, Shillong Board is the Data Controller.

Shillong Board only collects data that is necessary to deliver our services, maintain security, and meet legal obligations. See the details below:

a) Identity Data

b) Contact Data

c) Financial Data

d) Technical Data

Shillong Board collects information through several methods — directly from you and automatically. Each method is explained below:

Shillong Board uses your information solely for the following legitimate purposes. Each use is backed by a clear and justified reason:

• Account Management: To create and manage your account and complete KYC verification.
• To Provide Betting Services: To accept bets, process results, and pay out winnings.
• Payment Processing: To process deposits and withdrawals securely.
• Customer Support: To address your questions, complaints, and concerns.
• Security: To prevent fraud, money laundering, and unauthorized access.
• Legal Compliance: To comply with applicable laws and licensing requirements.
• Service Improvement: To improve and enhance the platform's performance and user experience.
• Relevant Communications: To inform you about bonuses, promotions, and important updates (with your consent).

Shillong Board never sells your data. However, in limited circumstances, information may be shared with trusted third parties — solely for the purpose of providing our services.

Who Your Information May Be Shared With:

• Payment Processors: Payment providers such as Mobile Pay and Nagad — to process transactions.
• KYC Provider: Identity verification services — to confirm account legitimacy.
• Technology Service Providers: Hosting and cybersecurity providers — for operational purposes only.
• Legal Authorities: Only upon a court order or a valid legal request.

Who We Never Share Your Information With:

• Advertisers or marketing companies.
• Competing betting platforms.
• Data brokers or information resellers.
• Social media companies.

All third parties who receive your data are bound by a confidentiality agreement with Shillong Board and may only use the data for its designated purpose.

Shillong Board uses cookies and similar technologies to enhance your experience. Cookies are small text files stored in your browser.

You can disable optional cookies at any time from your browser settings. Note that disabling essential cookies may affect certain features of the platform.

Shillong Board applies industry-leading technical and organizational measures to keep your data secure.

Data Retention Period: Your data is retained for as long as your account is active and for up to 5 years after closure, in accordance with legal requirements. After that, all data is permanently deleted.

As a Shillong Board member, you have the following rights over your data. Contact us to exercise any of these rights.

Shillong Board does not collect or process information from individuals under the age of 18. This is one of our highest priorities.

• Date of birth is verified at the time of registration.
• Age is re-confirmed during the KYC process.
• If an underage account is detected, it will be immediately closed and all associated data deleted.
• If a parent or guardian becomes aware that their child's information may be held by us, please notify us immediately.

Shillong Board may update this Privacy Policy from time to time to reflect changes in law, technology, or business operations.

• Members will be notified by email before any significant changes are made.
• The date of the most recent update will always be displayed at the top of this page.
• Continued use of the platform after an update will be considered acceptance of the revised policy.
• If you do not agree, you may request to close your account.

For any questions, concerns, or complaints regarding this Privacy Policy, please reach out to our Data Privacy team. We are committed to responding to every request within 30 days.