Keep in Mind: Betting is entertainment — not a source of income. If it starts feeling like a problem, seek help right away. Support: support@shillongboard.app

Our Commitment

Responsible Gaming at Shillong Board — Keep It Fun, Stay Safe

When betting becomes a problem, reaching out for help isn't weakness — it's courage. Shillong Board is here for you every step of the way, from setting limits to taking a full break.

Age Verification 18+ Deposit Limit Controls Self-Break Benefits 24/7 Support
18+ Adults Only
Self-Exclusion Benefits
Loss Limit Settings
Round-the-Clock Support

All the tools you need to manage your betting

Shillong Board offers a range of dedicated tools to help you stay in control of your betting habits

Deposit Limit

Set your own daily, weekly, or monthly deposit limit. Decreasing a limit takes effect immediately; increasing one requires a 7-day waiting period.

Loss Limit Settings

Set a cap on how much you're willing to lose within a given period. Once you hit that limit, betting stops automatically.

Time Limits

Set a daily time limit for how long you spend on the platform. When your time is up, you'll see a break reminder and your session will end automatically.

Cooling-Off

Take a break for anywhere between 24 hours and 6 weeks. Your account will be completely inaccessible during this period.

Self-Exclusion

Step away from betting for 6 months to 5 years, or permanently. All promotional communications are also suspended during Self-Exclusion.

Activity Report

Access your betting history, win/loss summary, and spending stats at any time. Stay informed so you can make better decisions.

Check Your Betting Habits

Read through the questions below and answer honestly. If more than 3 of your answers are "Yes", please contact Shillong Board's support centre.

This quiz is not medical advice — it's simply a straightforward way to help you understand your own situation.

Risk Level
0–2 Yes: Low Risk
3–5 Yes: Moderate Risk
6+ Yes: High risk — please seek help

Ask Yourself a Few Questions

Answer honestly — this is just for you.

Has betting caused problems in your relationships with family or friends?
Do you chase losses by placing more bets to win back what you've lost?
Do you feel very upset, angry, or frustrated when you lose a bet?
Has betting interfered with your daily responsibilities or routine?
Do you often end up spending more on betting than your planned budget?
Do you hide how much you bet from your family?
Do you find yourself unable to stop betting even when you want to?
Have you borrowed money or dipped into your savings to bet?

Loading recommendations based on your answers...

Shillong Board Responsible Betting Tools – Full Details

Learn how each tool works and how to set it up

Set Deposit Limit

Immediate Effect

You decide how much you can deposit. There's no way to go beyond your set budget.

  • Go to the "Responsible Betting" section in Account Settings
  • Select "Deposit Limit"
  • Enter daily / weekly / monthly amount
  • Press "Confirm" — Takes effect instantly

Cooling-Off Period

24 Hours to 6 Weeks

If you're feeling tired or overwhelmed, take a break. Your account will be completely suspended during this time.

  • Go to Account Settings
  • Select "Cooling-Off"
  • Select a duration (24 hours / 1 week / 6 weeks)
  • Confirm with a reason

Self-Exclusion

6 Months to Permanent

Self-exclude for an extended break. During this period, creating a new account will not be possible either.

  • Fill out the Self-Exclusion form at the Help Centre
  • Select duration: 6 months / 1 year / 5 years / Permanent
  • Verify Identity
  • Takes effect immediately — all promotions will be paused

Betting Activity Report

Real-Time Data

View your complete betting stats — how much you've spent, how much you've won, and how much time you've put in.

  • Go to the "Betting History" Tab
  • Select a Date Range
  • Download Full Stats
  • Also sent to your email every month

Deposit & Betting Limits — Details

Limit Type Duration Active Hours To Make Changes Status
Daily Deposit Resets Daily Immediate (decrease) From Settings Active
Weekly Deposit Resets on Monday Immediate (decrease) From Settings Active
Monthly Deposit Resets on the 1st of Each Month Immediate (decrease) From Settings Active
Loss Limit Set Duration Instant From Settings Active
Session Time Limit At Every Login Instant From Settings Active
Cooling-Off 24 Hours – 6 Weeks Instant Automatic Upon Expiry On Request
Self-Exclusion 6 Months – Permanent Within 1 hour Expires After + 7 Days On Request

Important: Limit Decrease Always takes effect instantly. Limit Increase or Cancel requires a 7-day waiting period — this is a protective delay.

Why Responsible Betting Matters

At Shillong Board, we believe betting should be enjoyable — something that stays purely in the realm of entertainment. But for some people, over time, betting can cross that line and become a problem. This is not a sign of moral weakness — it's a behavioural issue, and one that can be addressed.

Our responsible betting program serves two purposes: first, to ensure that betting remains an enjoyable experience for recreational bettors; second, to provide timely support to those who are struggling or at risk of developing a problem.

When Does Betting Become Harmful?

It's not always easy to tell when regular betting starts becoming a problem. There are usually some warning signs to watch for. If you're spending more than your budget on betting, or chasing losses by placing bigger bets — that's a red flag. And if betting is starting to take priority over family or work, it's time to pause.

Responsible betting on Shillong Board means staying in control — play when you want to, but have the courage to stop when you need to.

Our Measures to Protect Minors

Shillong Board enforces strict age verification for users 18 and over. Verification is required at registration and before your first withdrawal. If there are children or teenagers in your household, please use parental control software on shared devices.

If you suspect that a minor may have access to your account, change your password immediately and contact us.

Asking for Help Takes Courage

In Bangladesh, many people still see asking for help as a sign of weakness. But the reality is quite the opposite. Acknowledging a problem and seeking a solution takes real strength. Shillong Board's support team offers completely confidential assistance — no judgement, just support.

Our responsible betting programme is built with Bangladesh in mind. We know that speaking up isn't always easy here — so we want to be that space for you.

Steps to Get Help

Know Yourself

Complete the self-assessment quiz above honestly. Becoming aware of your own betting habits is the first step.

Set Your Limits

Set deposit and time limits from Account Settings. Define a monthly budget and stick to it.

Take a Break

Use the Cooling-Off feature whenever you feel you need it. It can be activated at any time, no explanation required.

Contact Support

If things feel serious, reach out to our help centre. All conversations are completely confidential.

Self-Exclude

If needed, opt for a permanent or long-term self-exclusion. This is the strongest step available, and Shillong Board fully supports your decision.

FAQs

Yes, you may withdraw any valid balance from your account before self-excluding. Withdrawals are not possible after self-exclusion has been applied, so please withdraw your funds beforehand. Any bonus balance will be forfeited.

No. Once a cooling-off period is activated, it cannot be cancelled before the set duration ends. This is an intentional safeguard to prevent impulsive decisions from cutting the break short.

Decreasing your deposit limit takes effect immediately. However, increasing your limit requires a 7 business day waiting period — a deliberate safeguard to protect you from impulsive decisions that could cause harm.

Currently, only the account holder can set their own limits. However, if you'd like a family member to assist you through the process, please contact our Help Centre — we can arrange a guided session.

No. Even after your self-exclusion period ends, your account will not be reactivated automatically. You'll need to contact our support team directly, and a 7-day waiting period will apply — giving you extra time to reflect before returning.

Play Safe, Play Happy

Betting on Shillong Board isn't just about winning — it's a responsible experience. Join today and play within limits you set for yourself.

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